Export my data

How to export

1. Open Settings › Privacy

On a computer, click Settings in the left sidebar, then Privacy. On a phone, tap More, then Privacy under SETTINGS.

2. Click Export my data

In the Your data card, click Export my data.

The button shows "Preparing…" while the file is built. Your browser then saves a file named jarby-export- followed by the date, with a .json ending. If the export fails, you see "Couldn't prepare your export. Try again." Click Export my data again.

What the file contains

The file is one JSON document. It holds:

• Your account row, including your email address and the settings stored on it.
• Your records: accounts, transactions, cards and rewards, categories, payees, recurring items, budget settings, events and the feedback you sent.
• Your bank connection records, without the secrets that let Jarby reach your bank. Raw copies of what Plaid sent, with credential-like fields removed.
• The AI suggestion records and activity logs kept for your account.
• A summary at the end that counts each kind of record.

What the file leaves out

• Secrets, such as bank access tokens and API key values. Plaid's internal identifiers and sync cursors, internal payment IDs and staff-only settings.
• Calculated values that Jarby rebuilds from your records, such as card-value and recurring-detection caches.

If something is missing

The export covers your account's records. If you expect something that is not in the file, email support@jarby.app and ask. We answer requests within 30 days.

To learn what Jarby keeps and who can see it, read Privacy and your data. To remove your account, read Delete my data.