Why a transaction shows as pending
Connecting banks · 2 min read
What pending means
Banks mark a card charge as pending until it posts. Until it posts, the bank can still change the amount, or the charge can disappear.
How Jarby shows it
In the transaction list, a pending charge has a small grey badge with the letter p. On a desktop, hover over the badge to see "Pending — not yet posted". On a transaction's details, the badge sits next to the payee, and the header of the transaction says Pending.
When the charge posts
When your bank posts the charge, the posted version replaces the pending one. Jarby removes the pending entry once the posted charge arrives.
- The amount can change. Jarby keeps the posted amount.
- The charge can disappear. A pending charge that the bank drops may simply go away from your list.
Pending charges that never post
If the bank sends no update for a pending charge for 14 days, Jarby stops counting it in spending and totals. It stays in your transaction list. If the bank sends an update for it later, it counts again.
What to do
Usually nothing. Wait for the charge to post. If a pending charge stays for a long time, check the bank's own app. If it still looks wrong, email support@jarby.app with the bank's name and the charge.
Contact us
Email support@jarby.app
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