Why a forecast number looks wrong

Check the card's payment account first

A credit card's bill shows in the forecast as a payment out of the account it is paid from. If that account is not set, the card's payments are missing, and the balance stays too high.

On the Forecast page, a card with no payment account shows a grey line under its name: "No paying account set · payments not projected". On a computer, an amber banner can also appear below the chart, saying a credit card is missing a payment account. Its Link card → link (or Review cards → when several cards are affected) opens that card's settings.

To set the account on a computer:

• Open Settings › Accounts from the left menu.
• Click the gear icon at the right of the card's row.
• Under BILLING, click Pays from. Choose the checking or savings account you pay the card from.

On a phone, go to More › Accounts and use the same gear icon.

The Pays from list leaves out credit cards and archived accounts.

If the paying account is archived or hidden, the grey line says so: "Paying account is archived · payments not projected", or "…is hidden…". Choose the account you pay from now.

Check the amount and the day

Tap a card payment row, marked CC PAY, in the forecast list. Its Payment settings section has Amount, Pay on and Pays from.

• Amount offers Full balance, Minimum, Fixed amount and Don't pay.
• Pay on is the day the payment leaves the account. If it is blank, Jarby uses the due day, moved earlier by how many days before the due date you usually pay.
• If the line reads "Assumed: pays full balance", no amount has been chosen, so the forecast assumes the full balance.

Check overdue bills

A bill past its date with no matching transaction moves to the OVERDUE group. The page also takes it off the balance. To clear it, tap Resolve →. Under Mark paid you can choose Link payment to pick the transaction that paid it, or Paid without a transaction. Or choose Skip this one.

Check the balance and income

On a computer the big figure is the bank balance and the date under it shows when it was last synced. On a phone the figure at the top right is labelled AVAILABLE TODAY (or AFTER OVERDUE), and the last sync date sits under the account name. Balances update when your bank tells Jarby about new activity, or when you tap Sync now, so a transaction from today may not show right away.

If a checking account has no income items, the page says No income detected. Use Set up payroll → to add it on the Recurring tab.

Check typical spending

The line under the page title says whether everyday spending is included. The switch on the Typical spending row turns that estimate on or off.

Still wrong?

Then use Send feedback in the app. On a computer it is in the left menu. On a phone, tap More, then Send feedback. You can also email support@jarby.app.