Contact support

Email us

Email support@jarby.app. Use this when you cannot sign in, or when you have a question about your privacy.

Send feedback from the app

When you are signed in, you can send feedback from inside Jarby. Use it to report a problem or to tell us what you expected to happen.

On a computer, click Send feedback in the left sidebar. The button sits in the group of buttons at the bottom of the sidebar. While a panel is open, a Feedback button can appear at the bottom left instead.

On a phone, tap the Feedback tab on the right edge of the screen. You can also tap More, then Send feedback.

Type your note in the box and send it. Feedback is read by the AI that runs the box, and the privacy policy says what is sent to Anthropic.

On a computer, the Send feedback button hides while a sheet or drawer is open. Close it, then try again.

Which to use

• Signed out, or cannot sign in: email support@jarby.app. See also Sign in and Google 2-Step Verification.
• Signed in, with a problem in the app: send feedback from the app. It is kept with your account until you delete it. See Privacy and your data.

These are the only ways to reach us.